New Reg will coordinate the entire transfer of your personalised registration with DVLA when requested by you. Our car registrations 24 hour 'Buy' form takes priority over our 'Enquire' form or a 'Telephone' enquiry. New Reg sell DVLA registrations (Unissued Government Stock), private registrations owned by third parties and our own stock on a 'first come, first served basis'. All number plates are subject to availability, E&OE, DVLA transfer fees and our terms and conditions, some number plates are also subject to VAT.
DVLA is a registered trademark of the Driver & Vehicle Licensing Agency. New Reg is not affiliated to the DVLA or DVLA Personalised Registrations. New Reg is a recognised reseller of DVLA registrations and is registered with the DVLA to supply physical number plates.
COMPLAINTS PROCEDURE - Our firm is a Member of the Institute of Registration Agents and Dealers and is governed by their strict rules and regulations. In the unlikely event that a problem cannot be resolved in-house, you can request arbitration, in writing, from the Secretary, MIRAD, PO Box 333, Southport, PR9 7GW. In the event of a complaint from a sale where finance was the payment method we will work to resolve this in-house with you and in line with the Financial Conduct Authority (https://www.fca.org.uk/) & Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/) requirements.