Issued and Unissued Registrations
New Reg’s shipping policy varies according to various factors which may affect your order.
Please note we do not provide an international shipping service, as payment cards must be registered to the UK.
For Unissued Government Stock registrations marks (registration numbers which have never been registered before): customers can choose either our transfer service, or to complete the process yourself. For our transfer service, you will receive your registration within 7-14 working days upon receipt of the requested information.
If you wish to complete the transfer yourself, Unissued Government Stock registration marks will reach you within 10 working days from when we receive the appropriate documentation from the DVLA.
For previously issued registration marks (registration numbers which are supplied through a donor): New Reg will complete the transfer automatically for you. We allow 3 weeks for you to send us the correct documentation. You will receive your registration within 7-14 working days upon receipt of the requested information.
The overall documentation and shipping process is expected to be between 3-5 weeks.
We offer several postage options:
- Special Delivery - £10.95 + VAT
- Recorded Delivery - £7.95 + VAT
- Standard Delivery - £5.95 + VAT
We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions.
If you do not receive your order within the specified time, please contact our Aftersales team on 01772566402 or firstname.lastname@example.org. Please note that all delivery timescales are given in working days (Monday-Friday). Please allow the full amount of time stated before you get in touch with us.
We will replace lost or damaged orders free of charge.