New Reg Disclosure Policy
New Reg Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the lender. Our FCA registration number is 626225. New Reg Limited offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
New Reg Limited, company registered number is 03143909 and registered address is Unit 5, 117 Liverpool Road, Longton, Preston, England, PR4 5AA.
Queries
If you have any further enqueries please contact our Aftersales team:
Call us: 01772566402
E-Mail:admin@newreg.com.
For information on delivery please see our Shipping Policy
Official DVLA Sources
The guidance on this page is based on the following official government and DVLA publications:
Understanding Our FCA Authorisation
New Reg Limited is authorised and regulated by the Financial Conduct Authority (FCA) as a credit broker, not a lender. Our FCA registration number is 626225. You can verify our FCA status at any time by searching the Financial Services Register at www.fca.org.uk/register.
As an FCA-authorised credit broker, New Reg is subject to ongoing regulatory oversight. This means we must meet stringent standards of conduct, treat customers fairly, and ensure that any credit products we introduce you to are appropriate for your needs and circumstances.
Finance Products We Offer
New Reg offers 0% finance on personalised number plates through our finance partner, Secure Trust Bank PLC, trading as V12 Retail Finance. V12 Retail Finance is authorised and regulated by the Financial Conduct Authority. Credit is provided subject to affordability checks, age verification (you must be 18 or over), and credit status. Minimum spend thresholds apply. Not all products offered by Secure Trust Bank PLC are regulated by the FCA.
When you apply for credit through New Reg, your application will be assessed by V12 Retail Finance, who will conduct a credit check. This check will be recorded on your credit file. A declined credit application does not affect your ability to purchase using alternative payment methods such as card or bank transfer.
Our Role as Credit Broker
As a credit broker, New Reg acts as an intermediary between you (the customer) and V12 Retail Finance (the lender). We do not provide lending directly. Our responsibility is to present the available finance options accurately and honestly, and to ensure that the credit product is appropriate for you before passing your application to the lender.
New Reg may receive a commission from V12 Retail Finance for arranging finance. This commission does not affect the interest rate or terms you receive. You have the right to ask us about any commission arrangements before you enter into a credit agreement, and we will disclose this information on request.
Responsible Lending and Your Rights
We are committed to responsible lending practices. Before applying for finance, please consider whether the monthly repayments are affordable given your income and existing financial commitments. If you are experiencing financial difficulty, the Money Advice Service (www.moneyadviceservice.org.uk) provides free, impartial guidance.
If you have a complaint about how we have handled a finance application or the credit products we have offered, you can contact the Financial Ombudsman Service (FOS) for independent resolution. Full details are available at www.financial-ombudsman.org.uk.
Data Sharing with V12 Retail Finance
When you apply for finance through New Reg, we will pass your personal data to V12 Retail Finance for the purpose of processing your credit application. This data sharing is covered by our Privacy Policy and by the terms of the credit agreement you enter into with V12 Retail Finance. V12 Retail Finance has its own privacy policy which will be made available to you at the time of application.
Changes to This Disclosure
We may update this disclosure policy from time to time to reflect changes in our business, the products we offer, or applicable regulatory requirements. The current version of this policy is always available on our website. If you have any questions about this policy, please contact our customer service team on 01772 566400.
Disclosure — Common Questions
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We are committed to transparency. Our disclosure policy outlines how we present information about plates, pricing, and our role as dealer, agent or principal.
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As principal when selling from our own stock; as agent when selling on behalf of third parties. The status is disclosed at the time of sale.
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No — the price shown is the price you pay. Where VAT applies it is shown separately. Our transfer service is included in the purchase price for standard transfers.
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Where a potential conflict exists we disclose it to all parties and obtain their informed consent before proceeding.
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New Reg is covered by professional indemnity insurance and payments are processed through secure, regulated providers. We are a company registered in England and Wales.
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We are a DVLA-registered dealer and CNDA-approved member. Company details are available at Companies House.